It would be a lot cooler if "digital transformation" meant something like a giant robot turning into a truck. It does not. But you might have heard the new buzz phrase floating around the business world, and, even though it's not a huge robot, it is a huge deal.
In simplest terms, digital transformation is the integration of digital technology into all areas of business. End-to-end. It affects how you operate and deliver value to your customers. It’s also a cultural change. Digital requires organizations to challenge the status quo and open the door for new business processes. When digital transformation comes knocking, it will look different for everyone. Still, it’s bound to brush up against your business. Are you ready to face it head-on?
The pandemic pressed the gas pedal on the digital age. For organizations to remain competitive, they need to keep up on the tech front. Technology is the difference between spinning your wheels and real growth. Companies use tech to evolve with the market and increase value to customers. Whether you’re a small business or enterprise, digital transformation is for you!
If you’re stuck on where to start, you’re not alone! The barrier from vision to execution is an early hurdle for any business. It’s common for CIOs to think they’re behind on their transformation journey. But that’s not the case. COVID-19 forced organizations to accelerate their digital transformation. Common challenges are still common, like budgeting, talent struggles, and culture change.
Start with a problem statement, an opportunity, or a goal.
Jay Ferro, CIO of Quikrete, says, “The “why” of your organization’s digital transformation might be around improving customer experience, reducing friction, increasing productivity, or elevating profitability. Or, if it’s an aspirational statement, it might revolve around becoming the absolute best to do business with, utilizing enabling digital technologies that were unavailable years ago.”
If you’re a CIO or I.T. leader, be aware that “digital” and digital transformation will mean something different to everyone. Jim Swanson, CIO of Johnson & Johnson, reminds us that “digital” is a loaded word. “Understanding what digital means to your company - whether you’re a financial, agricultural, pharmaceutical, or retail institution - is essential.” When you can identify what digital means to you, you’ll be able to plan your transformation accordingly.
Survival. COVID-19 compelled organizations to adapt quickly to supply chain issues, TTM pressures, and evolving customer expectations. Spending priorities reflect this.
Spending on digital transformation technologies grew 10.4% in 2020.
It’s time to take action! Consider these common themes while building your digital transformation framework:
CIOs and I.T. experts should weigh these elements when developing their digital transformation blueprint. The world moves too fast to put your transformation on hold. Work with our team of industry experts to drive your business forward. Our professional and managed I.T. services implement a custom solution to support you and your operation. We can Prove IT! Schedule a consultation by filling out our contact form.
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